Thank you for choosing to be part of our community at Bettingfamily.com. We are committed to protecting your personal information and your right to privacy.
This Privacy Policy describes how Bettingfamily ("iGaming Content Services SL", "we", "our" or "us") will process the information and data you provide us with. We process all personal information given to us (either through the Website or the App) as described in this Privacy Policy. By submitting your information to us and using the Website, you consent to the use of your Personal Information as set forth in this Privacy Policy. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Website or Apps and our services.
1. CONTACT
iGaming Content Services SL
Company ID/VAT: ESB93476356
Urb. Costa Nagueles I, P. 2, 4-J, 29602 Marbella, Spain
2. YOUR INFORMATION
Information and data about you that we must collect and use includes the following:
Information you provide us by filling out forms on the website or any other information you send to us through the website or email.
Answers to surveys we perform.
Information about the transactions you perform with us, whether through the Website or Apps.
Details of your website visits, including, but not limited to, traffic data, location data, IP address, and other communication data.
Building up personal profiles.
Implementation of customer surveys and analyzes.
Setting up, operating and managing your account.
Compliance with our legal tasks.
Provide information about offers, products, and services where you have given your consent.
Use traffic to measure the use of our website and improve content.
3. HOW WE USE YOUR INFORMATION
We use the information you provide us in the following ways:
To analyze user traffic to measure the use of our Website and improve the content provided to users. Where we will process your data for these reasons, the use will be in accordance with applicable law.
To comply with or abide by legal obligations or requirements. Where we need to process your data for these reasons, the legal basis will be in compliance with a legal obligation.
It is our legitimate interest to keep you up to date with the latest promotions and offers that you may be interested in. We always offer an opportunity to unsubscribe and terminate the marketing we send you.
4. SHARING YOUR PERSONAL DATA
Users referred by "refer a friend" (this will appear during registration) will have their user name shared with the user who has referred them. Apart from this, we will not sell or share your data with anyone at any time.
However, some selected third parties that we work with it may be necessary for the purposes of delivering to you services that you request from us. For instance, Google Analytics will get IP and location data to give us an insight into our user demographics to ensure we offer the best solution to each Bettingfamily user. In such instances, we take reasonable, appropriate steps to ensure that the third party effectively processes the personal data in a manner consistent with this Privacy Policy and our internal policies relating to the protection of Personal Data.
5. COOKIES
We use cookies as a means of collecting information from a web server for the above purpose in order to follow the customer's use of the Website. If you register with us, or if you continue to use the Website, you accept our use of cookies.
Cookies contain information that is transferred to the computer's hard drive. They allow us to improve the Website and provide a better service to the user. If you want to delete any cookies that are already stored on your computer or stop the cookies that keep track of your browsing patterns on the Website, you can do so by deleting your existing cookies and/or changing the browser's privacy settings to block cookies. Visit www.allaboutcookies.org for more information.
6. THIRD-PARTY CONTENTS, WEBSITES AND CONTRIBUTIONS
Some of our websites may contain content and links to other websites or apps operated by third parties. We do not control these third-party websites or apps (including whether they store cookies) and this Privacy Policy does not apply to them. Please see the terms and privacy policy of the relevant third-party website or app to find out how this site/app collects and uses your information and to determine whether and to what extent they use cookies.
7. LOOKING AFTER YOUR DATA
We use a variety of technological and operational security measures to protect your information from unauthorized access, illegal use and modification and destruction of personal data we hold.
We keep your information as long as necessary to provide you with the services you have requested from us, in accordance with the GDPR.
8. HOW WE STORE YOUR INFORMATION
Your information is stored on our servers hosted by Digital Ocean. We use secure servers and all data is transmitted via Transport Layer Security (SSL/TLS) technology and then, where necessary, encrypted in our database.
9. YOUR RIGHTS REGARDING YOUR PERSONAL DATA
You have the right to:
Request a copy of the personal data that we keep about you, by making a request in writing to the Data Protection Officer. You can ask us to provide the data in a commonly used, machine-readable format.
Contact the Data Protection Officer if you are concerned that any of the information we hold on you is incorrect, to have that data corrected.
Contact the Data Protection Officer to ask us to stop processing your data, or withdraw consent where we are relying on consent as the legal basis for any processing of your data.
Contact the Data Protection Officer to request that we delete your personal data.
To lodge a complaint with the data protection authorities if you believe we have not complied with any applicable data protection law.
10. REMOVING OR UNSUBSCRIBING YOUR ACCOUNT
If you want to manage your preferences on how we contact you at any time, visit your dashboard and manage your specific email preferences.
If you decide you’d no longer want your Bettingfamily account, please write to us at [email protected] to permanently remove your account.
11. CHANGES IN THIS PRIVACY POLICY
Any changes we may make to our Privacy Policy in the future will be published here, and any changes will become effective upon publication of a revised Privacy Policy. If significant changes are made to this Privacy Policy, we will use reasonable endeavors to inform you by email, notice on the website, or other communications channels.
12. COMPLAINT
When your personal data is registered in Bettingfamily's member database, you may at any time appeal to us for processing your personal information or filing a complaint with the Data Protection Authority.
13. JURISDICTION
The above Privacy Policy is governed by Danish law, and any disputes arising therefrom must be dealt with by the Danish courts.