Privacy Policy

1. Who We Are
 This website, BettingFamily.com, is operated by OMNI Media Ltd, located at bul. Cherni Vrah 8, Sofia, Bulgaria, VAT: BG208380446. We are committed to protecting your personal data and handling it responsibly and transparently.

You can contact us at: [email protected]

2. What Data We Collect
 When you use BettingFamily.com, we may collect the following information:

  • Account Information: Name, email address, username, encrypted password, subscription details.

  • Payment Details: We do not store your full credit card number. Payments are processed securely by third-party providers.

  • Device & Usage Info: IP address, browser type, operating system, and usage patterns (via cookies).

  • Marketing Preferences: Whether you’ve opted into newsletters or partner promotions.

  • Messages: Any customer support inquiries or communication with us.

 

 

3. How We Use Your Data

We use your data to:

  • Provide and manage your subscription and account

  • Deliver betting tips and content you subscribe to

  • Send service-related updates and marketing emails (if opted in)

  • Improve our platform and user experience

  • Prevent fraud, abuse, and unauthorized access

  • Fulfill legal and regulatory obligations

We will never sell your data to third parties.

 

 

4. Legal Grounds for Processing
 Under the General Data Protection Regulation (GDPR), our legal bases for collecting and using your data include:

  • Your consent (e.g., for marketing emails or trial opt-ins)

  • Contractual necessity (e.g., to provide paid services)

  • Legitimate interest (e.g., platform performance, analytics, fraud prevention)

  • Legal obligation (e.g., tax or accounting requirements)

 

 

5. Who We Share Your Data With
 We only share your data when necessary:

  • Payment processors (e.g., Stripe, PayPal)

  • Email service providers (e.g., SendX, Mailchimp)

  • Analytics platforms (e.g., Google Analytics)

  • Legal authorities, if required by law

All third parties are GDPR-compliant and handle your data securely.

6. Data Retention
 We retain your data:

  • As long as you have an active account

  • For up to 5 years for legal and tax compliance

  • Or until you request deletion (where applicable)

7. Your Rights (GDPR)
 You have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to data processing

  • Request data portability

  • File a complaint with a Data Protection Authority

To exercise your rights, email us at [email protected].

8. Data Security
 We use industry-standard security tools including SSL encryption, secure servers, and access controls to protect your data.

9. International Transfers
 We may transfer your data outside the EU only to countries with adequate data protection or through secure contractual clauses.

10. Changes to This Privacy Policy
 We may update this policy from time to time. You will be notified via email or through the website if material changes are made.